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Report a street problem  —  City of New Orleans

Something broken
on your block?

The flooded corner. The drain packed with leaves. The sidewalk nobody can push a stroller down. Tell the city here, and we'll hand it to the crew whose job it is.

Report it Check a report About a minute · No account · Your name stays off it
Step 02 of 04

A person works out whose job it is

Drains belong to Sewerage & Water Board. Potholes belong to Public Works. Different offices, different crews — sorting that out is most of what this site does.

What happens after you hit send

Four things, and none of them are secret

01

You send a photo and a pin

No account, no sign-up. The photo and the location do almost all the work.

About a minute
02

A person works out whose job it is

Drains belong to Sewerage & Water Board. Potholes belong to Public Works. Sorting that out is most of what this site does.

Usually within a day
03

It joins a queue

A downed wire jumps the line. A drain cleaning waits its turn. Weeks of nothing visible is normal — it doesn't mean the report got lost.

Days to weeks
04

You hear back when it's done

Your reference number tracks it the whole way. Check it any time without signing in.

We text you
The honest part

Why bother, if it takes weeks?

Because the city spends money on what it knows is broken. A block nobody reports looks, on paper, like a block with no problems. Your report is a data point, and enough of them move a budget line.

So report it even if a neighbor already did. Two reports on one corner isn't a mistake. It's evidence.

Not sure it counts?

Send it anyway. Picking the wrong category breaks nothing — staff move it where it belongs.

Somebody in danger right now? Call 911 instead. This isn't an emergency line.

You already took
the photo. Send it.

Start a report About a minute · No account · Your name stays off it